Nowadays, the implementation and application of e-commerce is growing rapidly in business world. It has become more important because it gives a lot of advantages for business transaction. In Malaysia, e-commerce are particularly in five scopes of business activities which is marketing, advertising, customer service and support, order and delivery and payment.
The usage of e-commerce in Malaysia was limited. There was a survey conducted states that the application of e-commerce on the communications via-email was found to be the most widely used in the world. It is the same happening in Malaysia. Besides, one for the applications which is the payment category, such as the use of smart card and prepaid card was implemented by only seven percent of the companies.
Apart from that, the survey also indicated that the main barrier of the implementation of of e-commerce in Malaysia was the security problems. This is because the transaction through electronic is exploded under the viruses and hackers. It is beyond the company control. Thus, they still not confident to the safeguard on-line payment transaction. However, recent year it has become the trend of Malaysia company because it can help them increase the competitiveness in local and also international stage.
At last, the planning on how to deal with the content, pricing, stock management, fulfillment, support, payment, returns, support and security are needed. Although it looks just a basic for any business but there can be added become complicated online. Thus, it is the way for Malaysia companies to implement and apply e-commerce successfully in business world.
References:
Key in Success Implementing an E-Commerce Strategy, from http://www.powerhomebiz.com/vol103/implement.htm
The Status of E-Commerce applications in Malaysia, from http://portal.acm.org/citation.cfm?id=1233950
E-Commerce Examples, from http://pagebuzz.com/ecommerce-ca4.html
Goodnex Business Company, from http://curebusiness.com/Services.aspx
Discussion can include some of the companies in Malaysia who practice e-commerce
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